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Sherman’s Custom Jewelry Policies—Please Read 

General & Payment Information:

1 What you see in the pictures is/are the exact item(s) you will receive in this auction unless otherwise noted in the description such as in the case of parcels.  All pictures are enlarged to show detail.

2 Because of differences in monitors color set-ups, video cards, cameras, and etc., the picture (‘s) color may vary from the actual product.

3 Missouri Winners pay a 5.725% sales tax.

4 We accept Auction Payments in US Dollars Only.

5 We accept PayPal Payments Only—NO E-CHECKS.

6 Contact must be made within three days and Payment within five days.  Non-Paying buyers receive negative feedback and are reported to management.

7 For returns, contact, us within 5 days of receipt of item(s).

8 You must obtain a RMA# from us to mark clearly on the package’s outside.  We will refuse any package without a RMA#, and no credit will be issued.

9 Returned items must be in identical condition as we first mailed.

10 All grades and measurements are approximate.

11

The small print: We make every effort to maintain a stock of nature gemstones.  It is always possible for a supplier to slip in synthetic stones.  We are implementing a new program whereas we will periodically have gemstones tested for accuracy from our suppliers by an independent agency (laboratory).  If simulates are found, we will no longer purchase gemstones from that source.  We cannot be liable for simulates we buy from our suppliers in good faith that they are “natural” gemstones according to our suppliers word, which downgrades our reputation.  Buying from us says you understand any risk involved.  Thank you

 

Shipping Policies:

1 We ship on Mondays and Thursdays Only because of disability & distance to the Post Office.

2 We do not refund shipping cost—they are the responsibility of the buyer.

3 We no longer combine shipping because of our new low initial shipping cost starting with newly listed items.  It will also provide for less confusion.

International Customers (Everyone outside the US & Canada, except where prohibited by law.

1 $2.00 per win First Class Shipping.

2 $14.00 Registered Mail, including $100.00 in Insurance.  No more charge for up to 6 items using registered mail.

3 It is illegal for us to send precious metals internationally via Express Mail.

US & Canadian Customers ONLY:

1 $2.00 per win, First Class shipping.

2 Insurance is recommended at $2.00 for first $100.00 in value or less.  $1.00 per hundred thereafter to $500. 

For Turquoise Customers

About Stabilized Turquoise: 

Stabilizing turquoise (or coral) without adding dyes and other materials makes turquoise usable in making fine jewelry.  Un-stabilized turquoise is fine for the collector who plans on storing the stone in dark conditions, protected from the elements.  Things like sunlight, pollution in the air, or chemicals used in everyday products like bleaches and dishwashing products, oils, and etc., will damage turquoise that is not protected.  What today is a beautiful stone, may turn colors, become brittle, dry out, and could even crack over time, becoming ugly and useless.  The stabilizing of turquoise received a bad name because of people not disclosing its treatment, and passing it off as natural back in the 60’s to 80’s.  Stabilizing turquoise, in effect, protects it as mother earth protects the stone in darkness away from other than natural chemicals.  It is a common and accepted practice today to stabilize turquoise as long as it is disclosed to the public.

 

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