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PLEASE OUR FAQ BEFORE BIDDING

VISIT our other $1.00 No Reserve auction By Clicking Here

I don't live in the USA, can I still bid on your items?
We can ship all our items worldwide.
Please Note that there are some countries we CANNOT ship to including Brazil, Thailand and India.

What Payments do you accept?
We accept paypal.com , Money orders.

What do I do after the auction has ended?
Please request an invoice by contacting us.

How much does shipping cost?
Shipping fee for U.S. customers is $3.00 per shipment, and Non-US. customers $15.00 per shipment. All orders are shipped from US . Please Note We accepts no responsibility for shipping errors related to incorrect shipping addresses.

Do I have to pay custom charges?
International bidders outside the US may be charged import duties and taxes that are levied once a shipment reaches your country. Customs clearance charges are your responsibility as we have no control over these charges and cannot predict what they will be. As customs charges vary widely from country to country, please contact your local customs office for further information. If a shipment is rejected because of customs clearance charges, you will be responsible for any fees incurred.

Do you offer a return policy?
At Chrysogems we have established a hassle-free return policy. You may reject your purchase for any reason within the 10-day inspection period for a refund. Item must be returned in original conditions.

Is this gemstone real or synthetic?
All our items are natural/real Stones we do not deal in synthetic or created items.


How do I contact you if I have any questions?
You can contact us using the gemrockauction message system, all messages are answered within 48 hours.

I don’t understand your clarity grading, can you explain?
We use clarity grading terms that are recognized by gemologist worldwide. Please refer to the table below for more specific information.

we ship USPS only, returns for whatever reason with 100% money back guarantee.

Paypal:

Chrysogems, September 18, 2008:
Automated Message: You won item 40954 for 10.99

jettaglgirl, September 18, 2008:
Can you tell me how to get an appraisal on this stone?

jettaglgirl, September 18, 2008:
Can you tell me how to get an appraisal on this stone?

Chrysogems, September 19, 2008:

Hi You have to pay a Gemologist to do it, I believe this site offer this service for 18.00 but you have to send the stone overseas, in the US it might cost you around 50.00 more os less, but why would you want to do that? the best way to do it's to go to gemval.com and get the value there,

Thank you

Weberton

Chrysogems, September 19, 2008:

ahhhhh, now I understand, it's a good idea in that case to have it appraised.

Thank you

Weberton

jettaglgirl, September 23, 2008:
My PayPal account just took out another $10.99 for my winning. Was there a double billng?

Chrysogems, September 24, 2008:

It didn't it just notified you that the check you sent has been cleared, when you pay using a checking account it takes a while for it to clear, and I only ship the item once the check has been cleared.

Thank you
Weberton

Chrysogems, September 24, 2008:

Not at this time, thank you for asking but keep looking my auctions in the future I might sell them.

Thank you
Weberton

Chrysogems, September 27, 2008:

It as shipped via USPS first class mail, which is the cheapest way available, and since I can only  charge it accordingly to GA, you should have is soon.

Thank you

Weberton

jettaglgirl, September 29, 2008:
I received my Indicolite today and it looks exactly like the pic. It is beautiful!!! Thanks so much!! :)

Chrysogems, September 29, 2008:

You're very welcome!!

Thank you

Weberton