About Item Description:-
FOLLOW US ON INSTAGRAM @BID4ROCKGEMS.hafizgemstones to see more of the stones I have designed and cut myself.
All of the items in the
HAFIZGEMSTONESONLINE are guaranteed to be authentic gemstones and all
descriptions, including treatments, clarity grade and origin, are
accurate. All of the items are available for certification through a
reputable gemological laboratory of your choice.
We use this Lab which have online verificatIon of all of their
certificates online on their website, you can contact directly to the
if you need further certification from
any lab in bangkok then we can do it for you and you have to pay the
lab fee. and second all of our stones we take full responsibility to be
, Natural and as Describe on our Description Page.
know that screen resolutions and color settings are different per
device. So we offer a money back guarantee if you are not satisfied with
your purchase. We realize that no sale is final until you view the
gemstone with your own eyes. If a return is needed please include all
paperwork and insure the package with the same value as originally
shipped. Once we receive the item HAFIZGEMSTONESONLINE has 2 days to
examine the item to make sure it is in the original condition as shipped
and then will issue a refund (minus shipping cost).
quality standards are very high in accordance with strict industry
standards. As the largest online Retailer,Hafiz Gemstones & Minerals
Offer Largest Collection of Worldwide - Rough & Cut Stones ,
Mineral Specimens, Crystals, Rare Stones Pre-Selected & Exceptional
Payment via Paypal, Payments
must be received within 7 days of item close date. All orders are
processed within 24 hours from payment, unless it is a custom order or
otherwise specified. We ship to the shipping address you provide during
the Gem Rock checkout and are not responsible for wrong or undeliverable
addresses.International Payments are accepted Only by Paypal. Bank
Transfers accepted for Orders more than 500$. We Proudly Accept.
winning bidder will be contacted within 24 hours after the auction
ends. At this time payment and shipping details for the item will be
chosen by the bidder.
*We won’t ship items until payment is received in full and payment is verified.
FAIR SHIPPING POLICY:-
We Can ship to you from Pakistan through 3 ways.
Post office :-
type of shipping is cheapest but we can’t take any responsibility in
case of loss your item, so if you are ready to take risk on your items
then you can use this way to ship your parcel, otherwise it is not
recommended.we charge this way 10$ - 12$ for lower weight shipment, but
higher weight shipment please contact us for shipping charges.you will
receive your parcel within 30-45 days.
Skynet -This procedure is
medium risky, the delivery time is between 7-10 days and the half kg
weight will be charge 40$.this procedure is better than post office and
more reliable than that.
DHL -It is highly Recommended from us to
all buyers,Delivery will be effective within 2 - 5 business days
depending on the area you live in. DHL will not ship to P.O. Box Address.
$30.00 USD for the United States.
HASSLE FREE RETURN POLICY :-
always, your satisfaction is our utmost concern, and our return policy
allows you to return or exchange any or all of your purchased items, for
any reason, within 14 days of purchase, and receive a full refund.
Although we are confident in the quality and value of our merchandise,
we urge you to inspect and check your purchased items upon delivery.
return your product, you must first contact us within 3 days and let us
know of your intentions in order to qualify for a refund. Next, simply
take the product, in its original packaging and send it back to us. You
will be reimbursed for shipping costs only if made a shipping error or
if the product was defective when shipped from HAFIZGEMSTONESONLINE offices.
Receiving a refund on purchased
items:The returned product must be received back in our offices within
14 days from date of purchase. If your product is returned within this
period, we will refund your product purchase price. PayPal and Wire
Transfer transactions will be refunded to the account used for the
Thank you for your recent order!
CUSTOMER SERVICE :
Gemstones & Minerals are Based on the mines of Pakistan and
Afghanistan Source and also i travel around the world and are brought to
you here on Gem Rock at Free Market prices! So you know you are getting
the best quality Material for the price you bid! We stand behind our
Material’ stated quality. So if for any reason you are unhappy with your
purchased From us you may take advantage of our full refund policy.we
monitor regularly our messages through Gem Rock Auctions. Please contact
us (send an email) via your Gem Rock Auctions item “contact seller”link
and you will get the response within 24 hours. All of our customer
information (Name, address, phone numbers, Email, etc.) are private and
OTHER IMPORTANT NOTE:-
We respond to every
feedback and take it very seriously. Weight and size of gemstone may
still vary slightly from piece to piece due to difference in calibration
of weighing and measuring scales. If you are not satisfied with our
item, give us a chance to resolve the problem before leaving negative or
neutral feedback. Thank you. Color may not appear exactly as in real
life due to variation between computer monitor resolution and lights.