We are “Ilsa Gems” from Indonesia.we start business as gems cutter since 2008.We will always give the acurate description in every gems that we sell. Your satisfaction is the most important thing for us.

Treatment : NO TREATMENT

origin  : MADAGASCAR

Photo we give you the real condition image and video of the Ruby, without editing and arange of color. What you see in image and video is 100 % acurate.and you will get the right beauty gems.

Guaranteed :

We guaranteed for all of GEMS that we sell is same with the explanation. If you receive the item that not the same with our explanation,you can return the item to us before 14 days after you received. And we will give your FULL money back .

Payment :

We only receive payment through Paypal, and payment from all of credit card also trough Paypal. Buyer and the winner of the auctions have to pay at least 7 days after you win the auction.

Shiping handled :

We will send to world wide 1 bussiness day after we receive your payment.if you pay the insurance ,we will send your item by EMS service.Normally it will take 7-9 business days for you to receive the item. And if you are not pay the insurance we will send your opal by register post. Normally it will take 14-21 business days,and we are not responsible for lose and damage item. But usually register post is fine.

Feedback :

Every buyer will get a positive feedback from us after you send the payment. And we really hope that you can give us a positive feedback as well. Please let us know first if you have a problem or any complain before you leave a negative feedback. And we will found the best way for both of us. We will responsible with all of your problem.