1. Double Check Your Details
Always make sure you have caps lock turned off on your keyboard. If you think this might be the problem, return to the login page and try again. Passwords are cAsE SEnSiTIve. Usernames are not case sensitive.
If you registered recently, you should have a welcome email from Gem Rock Auctions with the username and password you created when registering.
2. Set a New Password
If Step 1 did not help, enter the email address you registered with your Gem Rock Auctions account on this page, and press the send button. You will receive an email with a unique link to set your new password.
- If you do not receive an email within a few minutes, make sure your spam filters do not block emails from Gem Rock Auctions
- Every time you enter your email address on this page, a new password is created, so only enter your email address once