Parcels are sent via Chronopost France
Express shipping :
France : 1-2 days
Europe : 3-4 days
Other countries : 5-7 days
Worldwide Delivery with Tracking Number.
All parcels are 100 % Insured.
Buyers located outside Europe, are Responsible for All Import Customs Charges.
If the stone you receive, does not meet your expectations , you can exchange with an other product OR we can Refund you.
You can RETURN a product for an exchange or a refund.
Just send us a message on GemRock Auctions or email us at firstname.lastname@example.org to proceed a return.
Returns shipping costs:
We will send you a shipping label or instructions and refund yo, based on the country of destination.
Our priority is the satisfaction of our clients
Thank you for your attention.
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