About Us: We offer both Certified and not Certified Gemstones. Our shop can give you the opportunity to find the best Gemstone for you. If you can’t find it you may ask for it and we will do our best to add it in our store.

Return: When you buy from us you get 14 Days return and refund after receiving the Item. You just have to pay for the return of the Item. No additions Fees and Charges. FULL REFUND will be made on the winning price.

Shipping: Usually, we ship the item within 2 working days after the purchase. All the import customs fees and duties in the delivery country are the responsibility to the buyer. We can offer two ways of shipping: 1. Normal Registered Mail with Reverse Delivery Note with a Signature upon delivery. Delivery within 15-30 working days for International Deliveries. Tracking number will be provided. 2. Expedited Shipping with a courier. Delivery within 3-7 working days. Tracking number will be provided as well.

You can combine Winning Items in one package within 7 days from the first winning Item to save shipping cost. Please do not make immediate payment on the item if you want to combine 2 or more Gemstones. Single payments paid with shipping fee will be shipped immediately.

Feedback: We are looking at every Feedback very seriously. Please do not leave a Negative or Neutral Feedback. If you are not satisfied do not hesitate to contact us. We will do our best to solve the problem or to make a Full Refund after sending the Item back to us. We do not have any charges or fees for Restocking. We are trying to give our best service to our customers. The satisfaction of our Buyer is our main priority.