We will ONLY ship to the U.S. We reserve the right to combine purchases into one assignment for convenience and simplicity. All shipments include descriptive information. Photographs may not reflect the true color and clarity. USA shipments typically arrive within a week. Special shipping would be extra. If faster shipping is needed, please contact Old stock Gemstones. Your purchase will be sent within 48 hours of receipt of confirmed payment.
GUARANTEES / RETURNS Should you ever be disappointed with an item purchased from us, you have 10 days to provide notification. All items have an unconditional money-back guarantee subject only to the terms above. Item must be returned with all original packaging sent with a tracking number so that you can track that I have received it. Buyer will pay for return shipping, the refund will be made through PayPal only, less shipping(free shipping fee of $7.00 will be deducted from the total refund)and PayPal refund fees.
SATISFACTION/FEEDBACK Our primary concern is to have fully satisfied customers. If you have a dispute please allow us to find a solution. We love positive feedback and will make every effort to ensure that you are pleased with your purchase. If you like the service, and the materials you receive, please tell everyone. If you have concerns please notify us and allow us to make you a happy client.
