Postal Insurance within Malaysia is $0.00 for the first one hundred dollars, and $0.00 for every hundred thereafter.

* All prices in USD

Postal Insurance outside Malaysia is $0.00 for the first one hundred dollars, and $0.00 for every hundred thereafter.

* All prices in USD

Disclaimer: Shipping terms are subject to the item specifics (e.g. category, postal insurance and free-shipping) and may vary. Insurance is also available and may incur an additional fee.

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IMPORTANT:
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** NO SHIPPING SERVICE to ISRAEL, AFGHANISTAN, NORTH KOREA, RUSSIAN FEDERATION, SOMALIA, SOUTH SUDAN, SYRIAN ARAB REPUBLIC, TAJIKISTAN, TIMOR LISTE, UKRAINE and YEMEN。
- Certain countries e.g. CANADA, GERMANY, FRANCE, ITALY, JAPAN, & etc, have IMPORT TAXES (CUSTOM TAXES). Buyers need to be ready to pay for such import taxes that normally will be collected by the shipping agencies in their respective countries. **

PAYMENT
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We accept PAYPAL and STRIPE only.

Payment must be submitted within 7 DAYS after the first bid/purchase.

SHIPMENT
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You may combine items up to 7 DAYS from the first bid/purchase (MAX combined weight is 200g for Registered and 450g for DHL).

Package will be sent out within 2 - 3 working days after confirmation of full payment is received (EXCLUDING weekends and holidays).

RETURN & REFUND POLICY
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Please contact us before returning any item. Refund will be given as money back MINUS both sides shipping charges. Item must be returned in its original condition (not damaged, unworn, unused, etc) within 30 DAYS from your receipt date.

CONTACT US
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If you HAVE NOT received your package after 30 WORKING days, contact us first so that we might be able to help. Please remember that sellers DO NOT have control over the postal system.

If you are not satisfied with our products or services, kindly give us a chance to rectify any problems BEFORE you decide to leave neutral /negative feedback. Your kindness, patience and understanding mean a lot to us.

Contact us if you have any question or suggestion using the Gem Rock Auctions 'messaging service'. We will respond within 24 hours.

We appreciate your business and
THANK YOU :)