Parcels are sent via Chronopost France
Express shipping :
France : 1 - 2 days
Europe : 3 - 8 days
Other countries : 10 - 19 days Max
Worldwide Delivery with Tracking Number.
All parcels are 100 % Insured.
Buyers located outside Europe, are Responsible for All Import Customs Charges.
Refunds :
If the stone you receive, does not meet your expectations , you can exchange with an other product OR we can Refund you.
Returns:
You can RETURN a product for an exchange or a refund.
Just send us a message on GemRock Auctions or email us at kxn.paris@gmail.com to proceed a return.
Returns shipping costs:
We will send you a shipping label or instructions, based on the country of destination, but you are RESPONSIBLE for the RETURNS COSTS.
Our priority is the satisfaction of our clients
Thank you for your attention.
Hahmed17 ships items with the following shipping providers:
