1) All orders are processed within 3 days of confirmed payment.
2) Shipment Delivery may take 14 to 21 Days Worldwide via Registered mail and 5 to 10 Days Via Expedited Mail . If the delivery is delayed due to reasons beyond our control, kindly contact us before going to feedback or Complaints.
3) Parcels are sent to Russian Federation and Ukraine over Thai Post Registered Mail or EMS only. Parcel to Russian Federation may take 23 to 30 Days.
4) Combined shipping is available for more than one purchase within three days (Kindly inform us if you are planning to purchase more after one purchase). For Shipping over DHL Up to 0.5 Kg, Only one item’s shipping will be charged.
$8/- will be charged for additional 0.5 Kg If total purchases are exceeding 0.5 Kg. We may also offer you free shipping if total purchase for exceeds $1000/-.
5) We will not be responsible for the merchandise lost in the mail unless you have Shipping Insurance.
The buyer is full responsible for any import customs duties and taxes in his country. We do not have any control over these duties, taxes & etc.
6) 100% Money Back Return Policy on each item. For any reason, if you are not satisfied with our product, you may return your order within 07 days from the date of shipment received. The item must be returned in its original condition. Shipping charges are not refundable.
Sparklingstones ships items with the following shipping providers: