We ship with USPS Priority Mail service. We ship our bulk parcels to US via DHL and from there parcels are dispatched with USPS priority mail service so it may take 10-12 working days.
We usually ship the parcels within 24-48 hours when payment is made. We do not ship on weekends. We can combine several items in one parcel so that our valued customers can save on shipping costs. We offer both Economy Shipping and Standard Shipping.
Economy shipping usually takes 15 to 25 working days and Standard shipping takes 6-10 working days.
Where possible, we help you save on taxes because we mention SAMPLE MINERAL SPECIMENS or SAMPLE CRYSTALS in invoice with a Lower Value which helps our valued customers to avoid customs issues.
Please let us know (before jumping for the feedback button) and we will try our best to resolve the problems.
We pride ourselves in our packing. Please rest assured that the treasures that you get from us will be handled with utmost care and packed professionally to ensure that you receive it in pristine condition.