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How To Get My Commission Back
賣家取消銷售
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How To Get My Commission Back
When a sale is cancelled, we will calculate and credit certain expenses to you.
How It Works
Head to your Selling Dashboard and click on the “Sales” button. Then, click on the “Paid & Shipped” option to view the order your customer wishes to cancel. The next step is to cancel the sale.
Why is this important?
Commission is only calculated on an item with Paid & Shipped status. Another status does not attract a commission payment (if someone wins an auction, but does not pay, then no commission is charged). The already paid commission amount will be seen as a deduction from your next bill.
Scenario 1: The sale and cancelation occur in the same billing cycle (calendar month). In this case, you will not see a commission charge or credit for this transaction.
Scenario 2: The sale and cancellation occur across separate months. In this case, you will pay the commission for the item. When you receive the commission invoice for the month that the item was cancelled, you will see a credit given to you. The already paid commission amount will be seen as a deduction from your next bill.
Special Credits
We will credit your commission invoice if you create a Premium or Showcase listing that is won (either by Auction or Make An Offer) but not paid for. This will occur when you change the status of the item to cancelled.
取消銷售後，我們將計算並記入您的某些費用。
請注意：佣金僅在商品處於已付款和已發貨狀態時計算。另一種狀態不收取佣金（如果有人“提出要約”或中標但不支付，則不收取佣金）
場景 1：銷售和取消發生在同一個計費周期（日曆月）內。
在這種情況下，您不會看到這筆交易的佣金或信用。
場景 2：銷售和取消發生在不同的月份。
在這種情況下，賣家將支付該物品的佣金。
然後，當他們收到取消商品當月的佣金發票時，他們會看到給他們的信用。
特別學分：
如果您創建的 Premium 或 Showcase 列表中標（通過投標或提出要約）但未付款，我們還將記入您的佣金發票。當您將項目的狀態更改為取消時，就會發生這種情況。
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