THE FOLLOWING SETS OUT THE TERMS ON WHICH Gem Rock Auctions OFFERS YOU ACCESS TO THE Gem Rock Auctions.com (“Site”) AND ITS SERVICES. BY SUBMITTING THE REGISTRATION FORM YOU ACCEPT THE TERMS AND CONDITIONS BELOW.
This Agreement may be amended by Gem Rock Auctions at any time by posting the amended terms on this Site. The amended terms shall automatically be effective 7 days after they are initially posted on the Site. As such, you should periodically check to see what amendments have been made to this Agreement. Your continued use of the Site or the services provided on the Site following the posting of any amendments will mean that you accept these amendments.
In this Agreement, the following words and expressions shall have the following meanings:
“Auction Only” means an Item offered for sale using an auction style selling format.
“Auction with Buy it Now Price” means an item offered for sale using an auction style selling format with an option to purchase immediately at a fixed price set by the Seller.
“Bidder” means a person who bids for the Item in an auction pursuant to this Agreement.
“Buyer” means a Bidder who has made the highest bid in an auction or a person who otherwise places an order with a Seller for an Item pursuant to this Agreement.
“Buy It Now” means a listing feature that lets a buyer purchase an Item immediately for a fixed price set by the Seller.
“Checkout” means a restricted area of the Site which provides a facility for a Buyer to inform a Seller of their transaction details.
“Item” means a good or service offered for sale at the Site pursuant to this Agreement.
“Rating” means ratings and comments to be posted by a User in relation to a transaction, involving a Seller, that has occurred using the Site.
“Score” means a total of points a User has received due to other Users leaving them Ratings.
“Seller” means a person offering an Item for sale at the Site pursuant to this Agreement.
“Services” means the online shopping and auction platform and all other services offered by Gem Rock Auctions at the Site.
“User” means as a User of the Site, including but not limited to its members and Buyers and Sellers, and unless the context requires otherwise included you.
2.2 Gem Rock Auctions in its absolute discretion reserves the right to refuse, suspend or cancel the membership of any member without notice.
3.1 Availability. Any person wishing to use the Services as a Seller, Bidder or Buyer must first register as a member. Registration is free.
4.1 You may only register as a member if you can form a legally binding contract that is enforceable against you. For example, you must be older than or at 18 years old. By registering as a member, you warrant that you can form a legally binding contract. Further, your Gem Rock Auctions account, User ID, Password, Scores and Ratings, may not be transferred or sold to another party.
4.2 When registering, ensure your User ID is not abusive, illegal, indecent, obscene, offensive, racist or threatening in any way and not in breach of any of Gem Rock Auctions policies or rules.
4.3 No email / URL in User ID You may not register a User ID that is or represents an email address or a web site address (URL).
5.1 Upon sale of an Item, the Seller will be charged a sale fee in accordance with Gem Rock Auctions‘s fee schedule.
5.2 Gem Rock Auctions reserves the right to change the fees charged for any of its services at any time. In the event that Gem Rock Auctions introduces a new service, the fees for that service are effective at the launch of the service, unless otherwise stated.
5.4 Before listing an Item, you should review Gem Rock Auctions fees to ensure you are aware of the fees you will incur.
5.5 Returned items must be 100% complete, contain ALL original boxes and packing materials, accessories and documentation provided by the manufacturer. The customer is responsible for shipping charges on returned items. We strongly recommend that you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.
All returns and exchanges must be shipped within 7 days once we have been notified of any problems. Items will only be exchanged if they are returned with all of the original packaging materials and documentation
Gem Rock Auctions shall not be responsible for processing such requests.
6.1 Gem Rock Auctions is a venue for members to offer, sell or buy Items. Gem Rock Auctions is not an auctioneer.
6.2 No warranty for goods offered. You acknowledge that Gem Rock Auctions does not see or examine Items that are listed for sale and has no control whatsoever on the actual quantity, quality, safety, legality or the fitness for any purpose of the Item. Gem Rock Auctions will not accept or assume any liability whatsoever in respect of the Item.
6.3 No warranty of completion of sale. You acknowledge that Gem Rock Auctions makes no representation as to the ownership of title in Items or as to the ability of either a Buyer or Seller to complete a transaction. Further, Gem Rock Auctions does not warrant to any party that any Seller or Buyer will complete the sale or purchase of any Item. All persons are urged to be aware of the risk of dealing with foreign nationals, underage persons or people acting under false pretence or persons having no contracting capacities.
6.4 No warranty of identity of persons. You acknowledge that Gem Rock Auctions s cannot and does not confirm the identity of each User. You are therefore advised to be careful in dealing with other Users to avoid fraud. You are encouraged to communicate directly with such proper or competent authority or source for the purpose of evaluating the person with whom you are dealing. Gem Rock Auctions takes no responsibility for any action or omission of any User.
6.5 No warranty as to accuracy of information. You acknowledge that does not control the information provided by other Users which is made available through this Site. Gem Rock Auctions therefore makes no warranty as to the accuracy of any information provided by any person through the use of the Services.
6.6 Gem Rock Auctions does not accept responsibility for any loss or damage, however caused (including through negligence) which you may directly or indirectly suffer in connection with you use of the Site, nor does it accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through the Site.
6.7 Release of Gem Rock Auctions In case of any dispute between Users or any dispute arising from the use of the Services, Gem Rock Auctions shall be released from all liabilities claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
6.8 Costs of Gem Rock Auctions. If Gem Rock Auctions is required by you or by your order in any litigation in which you are involved whether under subpoena or order of the Court of any competent jurisdiction, including complying with any order for discovery or attending court for giving evidence, you shall bear all costs incurred by Gem Rock Auctions in connection with the provision of such service, including Gem Rock Auctions ‘s costs for taking legal or other professional advice or representation (in all such cases, the costs shall be calculated on an indemnity basis).
7.1 Your obligations as a Buyer. (a) If you, as a Bidder, have been notified that your bid has been successful at the end of the auction, or, in respect of a Buy It Now sale you issue a purchase order with a fixed price, you must complete the transaction in the manner specified unless you have a good reason to suspect that the Seller is not who they purport to be. By making a bid or other offer to purchase, you warrant and represent to the Seller that you have the legal right to enter into and complete the transaction. (b) The Buyer shall contact the Seller at the end of the auction or upon other sale with a view to making arrangements for the completion of the transaction. (c) You must pay to the Seller the total due once the total due is confirmed by the Seller.
7.2 Your obligations as a Seller. If you are a Seller, you must ensure that the Item being offered for sale is accurately described and available in sufficient quantity. By listing an Item, you are making an irrevocable offer to sell at or above your start price to the Buyer unless: i. you have good reason to suspect that the Buyer is not who they purport to be; or ii. the Buyer fails to meet the terms of payment as stipulated by you in your listing.
7.3 Bids are not retractable. Bids are not retractable by the Bidder except in the following exceptional circumstances: i. with the seller’s agreement before the selling period ends; or ii. a significant drop in the ratings of the Seller occurs after a bid has been placed as a result of adverse comments from other Bidders or Buyers conducted with the same Seller.
7.4 Forbidden biddings. 7.4.1 If you choose to bid on any Item which is offered to adults only, you are certifying that you have the legal right to purchase the Item intended for adults only. 7.4.2 You shall not manipulate the price of the Item by using a secondary account, an alias or third party to bid for the Item.
7.5 Method of delivery and payment. The method of delivery is based on the arrangements set by the Seller. The Item may not be collected by the Buyer or be delivered to the Buyer by Shipper , courier or other method specified by the Seller. Please refer to the Description and Shipping Instructions of the Item.
8.1 Forbidden Dealings. 8.1.1 In respect of an auction, you shall not: (a) email or contact by any other means the Bidder in an open auction being run by a different Seller, offering similar or the same Items at any price level (bid siphoning); (b) manipulate the price of the Item offered by you, either by using a secondary account, an alias or third party or by self-bidding, also referred to as shill-bidding.
Gem Rock Auctions may suspend, temporarily or permanently, with or without any warning, any buying or selling account for no less than 30 days if it determines that any such buying or selling account is currently engaged or has been engaged in inappropriate buying and or selling practices. Determination of inappropriate buying and or selling practices is at the full discretion of Gem Rock Auctions management. Any parameters, guidelines, methods, or otherwise used to determine inappropriate buying and or selling practices is fully confidential and under no circumstance will this information be disclosed to any person, entity, or otherwise for any reason at any time unless at the full discretion of Gem Rock Auctions management. Be advised that Gem Rock Auctions is highly motivated to protect its good name and will take swift action to protect its good name if any inappropriate buying and or selling practices are determined to exist.
8.1.2 You shall not offer for sale any Item: (a) which you are not legally able to sell, or which you cannot sell to the Buyer free from all charges liens and encumbrances; (b) which is within Gem Rock Auctions rules or which is in contravention of any law or regulations governing the sale of the same; (c) the get-up, production and sale of which infringes any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy or any other form of property or proprietary rights, whether intellectual or otherwise; (d) which contains defamatory, trade libellous, unlawfully threatening or unlawfully harassing statements whether such statements be in the form of words, drawings, photographs, 3-dimensional representations or otherwise; (e) which is obscene or contains child pornography.
8.1.3 By offering the Item for sale on this Site, you, as Seller, are warranting and undertaking to Gem Rock Auctions and all Buyers that: (a) you do not and will not engage in the forbidden dealings set out in Clause 8.1 above; (b) the information supplied by you is correct and accurate in all material respects and shall not (1) contain defamatory, trade libellous, unlawfully threatening or unlawfully harassing statements; (2) contain obscene material or child pornography and, if it contains any Adults Only material or element or is otherwise harmful to minors, it shall be posted only in the Adults Only section and shall be distributed only to people legally permitted to receive such content; (3) contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (4) contain any hyperlinks unless permitted by Gem Rock Auctions; (c) the Items offered by you are not within the Prohibited Item List; (d) you will not list or offer or sell any Item which, by paying to Gem Rock Auctions any Fees, could cause Gem Rock Auctions to violate any applicable law, statute, ordinance or regulation.
8.1.4 In using the Site, you must not create any link directly or indirectly to any website other than the Site: (a) that offers goods or services that are prohibited under this Agreement; (b) where that other website lists the exact Item that you propose to sell; (c) where that other website contains an offer to sell identical items to your Item that is listed for auction or Buy It Now on the Gem Rock Auctions Site, but are priced lower that your Item’s start price or Buy It Now price; (d) that you do not otherwise have a right to link to or include.
9.1 Ratings, Messages and Forum Boards. 9.1.1 Gem Rock Auctions will provide a channel on this Site for the Users of this Site to leave a Rating and comment on the trade conduct of any Seller, Bidder or Buyer with whom they have had dealings. 9.1.2 Gem Rock Auctions also provides a communication channel which enables Users to send messages to other Users through Gem Rock Auctions. 9.1.3 Gem Rock Auctions also provides a forum which allows Users to discuss topics or chat with other Users.
9.2 Use of the Rating system, Message system and Forum Boards. (a) You shall use the Rating system for leaving genuine and bona fide ratings and comments on the trade conduct of any Seller, Bidder or Buyer with whom you have had dealings. You shall not take any actions which may undermine the integrity of the Rating system, such as: leaving a Rating for yourself using secondary User ID’s or third parties; leaving Ratings for other Users using secondary accounts or third parties (Rating bombing); or leaving Ratings if a User fails to perform some action that is outside the scope of the auction or purchase (Rating extortion). (b) When using the Rating system, message system or forum boards, you are prohibited from any posting, sending, transmitting, uploading or otherwise publishing through Gem Rock Auctions, any materials that (i) interfere with anyone else’s use of this Site; (ii) are abusive, illegal, indecent, obscene, offensive, racist or threatening in any way; (iii) encourage anyone to break the law; (iv) violate anyone’s copyright or other intellectual or other property right; (v) interfere with the privacy of any other use; (vi) contain a virus or other harmful component; (vii) contain false or misleading statements of fact or descriptions of the origin of the material or the communication; (viii) advertise a website; or (ix) breach any of Gem Rock Auctions policies or rules.
9.3 Gem Rock Auctions ‘s Disclaimer in respect of Ratings, Messages, Forum Content and other Users supplied materials. Gem Rock Auctions does not and is under no obligation to monitor or review Ratings, messages and forum boards, discussions, postings, transmissions and the messages posted or sent through or on the Site and assumes no liability or responsibility arising from the contents of any such communications or for any defamation, error, inaccuracy, libel, obscenity or profanity contained in any such communication. You hereby irrevocably and unconditionally waive any claim against Gem Rock Auctions for defamation, libel or whatsoever arising out of any such communication. Gem Rock Auctions may reject or remove your material or conversations that are illegal, indecent, obscene or offensive, or that violates the terms of this Agreement in any way or request you to make suitable amendments in order to comply with the terms herein, and Gem Rock Auctions reserves the right to claim damages and or apply for other legal remedies in relation thereto.
10.2 Rights as regards materials supplied by a User. Gem Rock Auctions shall have the absolute and unfettered right to reject or remove any information or materials supplied by you without notice or compensation. Without derogating from this right, Gem Rock Auctions shall have the right to reject or remove any information or materials supplied if Gem Rock Auctions shall consider (without having to assign any reason therefore) that the information or material, if published or continued to be published, would cause Gem Rock Auctions to incur any liability to third parties or would cause Gem Rock Auctions to be in breach of any law or regulations of any competent jurisdiction or rights of third parties.
10.3 Right to withdraw Item. Gem Rock Auctions shall have the absolute and unfettered right to withdraw any Item without notice or compensation to a Seller or prospective Buyer. Without limiting this right, Gem Rock Auctions shall have the right to withdraw an Item if: (a) the Item is within Gem Rock Auctions ‘s Prohibited Items List,
Improper listings by Sellers have to be removed in 12 hours if requested by Gem Rock Auctions or the Selleraccount can be suspended for 30 days.
10.4 Feedback, it is the buyers responsibility to leave feedback for every auction in under 60 days or an automatic positive feedback will be posted.
11.1 You must ensure that your access to this Site is not illegal or prohibited by laws which apply to you.
11.2 You must take your own precautions to ensure that the process which you employ for accessing the Site does not expose you risk of viruses or other forms of interference which may damage your computer system.
11.3 Gem Rock Auctions does not warrant to you that the Services will be available at all times or at any specific times.
11.4 Gem Rock Auctions is not responsible in the event a transaction is not processed due to technical difficulties affecting the Gem Rock Auctions system.
11.5 Gem Rock Auctions n does not undertake to retain listings or to retain records of specific transactions.
11.6 Gem Rock Auctions is not responsible for ensuring that warranty obligations are honoured.
11.7 There is no contract of sale between Gem Rock Auctions and you, whether you are the Buyer or Seller. In the event that a bid is accepted by a Seller, a contract of sale will be formed directly between the Buyer and the Seller. Gem Rock Auctions does not act as agent for either party.
Unless Gem Rock Auctions agree otherwise in writing, you are provided with access to the Site only for your personal use. Without limiting the foregoing, you may not without Gem Rock Auctions ‘s written permission on-sell or otherwise on-transmit information obtained from this Site.
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Gem Rock Auctions does not warrant to you and cannot ensure the security of any information which you transmit to it. Accordingly, any information which you transmit to Gem Rock Auctions is transmitted at your own risk. Nevertheless, once Gem Rock Auctions receives your transmission, it will take reasonable steps to preserve the security of such information.
11.1 This Site is provided by Gem Rock Auctions on an “as-is” basis and the only obligations on Gem Rock Auctions are set out in this Agreement. You agree that Gem Rock Auctions will be under no liability to you in respect of any loss of damage (including any indirect or special or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied pursuant to the Services offered over this Site or in respect of a failure or omission on the part of a Seller to complete a sale. Gem Rock Auctions gives no warranty or condition, express or implied other than those expressly set out herein. Gem Rock Auctions does not warrant that the functions contained in this Site and the Services provided will be uninterrupted or error free, that defects will be corrected, or that this Site or its servers are free of viruses or other harmful components. Gem Rock Auctions does not warrant or make any representations regarding the use or the results of the use of this Site. Gem Rock Auctions specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement of any rights (intellectual or otherwise) in respect of any Item.
11.2 The payment gateway and the ancillary payment processing facilities are provided to the you for convenience only and Gem Rock Auctions gives no warranty, expressed or implied, in connection with such facilities. Gem Rock Auctions will in no event be liable for any loss, damages, costs or expenses suffered or incurred by you arising out of or as a result of any error and/or mistake and/or misstatement in debiting or crediting your credit card account, as well as any malfunction, failure, disruption, downtime, interruption, miscalculation, delay, inaccuracy, loss or corruption of data, or any other non-performance related to the payment gateway facilities.
No information is shared with third parties.
Copyright in this Site (including text, graphics, logos, icons, audiovisual material and software) is owned or licensed by Gem Rock Auctions. Other than for the purposes of and subject to the conditions described under the Copyright Act 1968 (C’th) and except as expressly authorised by these terms and conditions, you may not in any form or by any means adapt, reproduce, store, distribute, print, display, perform, publish, or create derivative works from, any content of the Site; or commercialise any information, products or services obtained from any part of this Site without Gem Rock Auctions ‘s prior written permission.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable solicitors’ fees, made by any third party due to or arising out of your breach of this Agreement or the terms and policies it incorporates by reference, or your violation of any law or the rights of a third party.
17.1 System Integrity. You must not: (a) use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any auction being conducted on this Site; (b) take any action which imposes an unreasonable or disproportionately large load on the infrastructure of this Site; (c) disclose or share your password to any third parties or use his/her password for any unauthorized purpose.
17.2 General Compliance with Laws. You shall comply with all applicable laws, statutes, ordinances and regulations regarding his/her use of the Services and any bidding on, listing, purchase and sale of the Item herein.
17.3 No Agency. Nothing herein contained shall constitute or create any relationship of agency, partnership, joint venture, employee/employer or franchiser/franchisee between Gem Rock Auctions and any Seller, Bidder or Buyer or other Users of this Site or the Services.
17.4 Notices. Except as explicitly stated otherwise, any notices shall be given by way of email, and in respect of the User, notices shall be deemed given if sent to the email address provided by the User to Gem Rock Auctions during registration process or such other address as the User shall specify, or by posting such notices on this Site. Alternatively, Gem Rock Auctions may give notice to the User by pre-paid ordinary post to the address provided to Gem Rock Auctions n during the registration process. In such case, notice shall be deemed given 5 days after the date of mailing.
17.5 Severability. Any provision of this Agreement prohibited by or unlawful or unenforceable under any applicable law actually applied by any court of competent jurisdiction shall, to the extent required by such law, be severed from this Agreement and rendered ineffective so far as is possible without modifying the remaining provisions of this Agreement. Where, however, the provisions of any such applicable law may be waived, they are hereby waived by the parties hereto to the full extent permitted by such law to the end that this Agreement shall be valid, binding and enforceable in accordance with its terms.
17.7 Please do not assume that the practices or conduct of other Users that you observe is necessarily in conformance with their obligations under this Agreement or that you may act similarly. Gem Rock Auctions does not approve or validate transactions, advice or communications, and you accept sole responsibility for the legality of your actions under laws applying to you.
17.8 Gem Rock Auctions does not accept any obligation to protect you from any unsafe merchandise, products or services that may be offered on Gem Rock Auctions. Please do not assume that such items offered will be harmless to people or property.
18.1 This Agreement is subject to International law.
18.2 Termination/Survival: This Agreement and/or your access to this site may be terminated by us at any time without notice. Where this agreement is terminated, those clauses capable of surviving such termination shall do so.
19.1 THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
19.2 The Gem Rock Auctions website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the Gem Rock Auctions website, and are provided "as is." No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.
19.3 The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.
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