Buyer's Friendly Shipping Policy

• No handling charges for each additional item
• We are responsible to ship the merchandise as soon as possible.
• We will co-operate for any damage or merchandise lost.
• Feel free to contact us for any query regarding listed items, we are buyer friendly.

Handling Time & Availability

• We will usually ship within 3 business days after we receive the complete payment. All our items are available in stock.

Important Note

• Weight and size of gemstone may still vary slightly from piece to piece due to difference in calibration of weighing and measuring scales.
• Color may not appear exactly as in real life due to variation between computer monitor resolution and lights.

Easy Return Policy

• Items may be returned for refund within 1 month of receipt if you are not satisfied with the quality.
• There is No Restocking Fees!
• We never ask any questions, whatsoever!
• If for any reason you are not satisfied, please return the item and receive a FULL REFUND of the winning price!

How to Return?

We request the following to our respectable buyers.

• Item(s) must be returned in original condition.
• Damaged item(s) will not be accepted.
• International customer, please ship via Registered Mail only.

Feedback

• Please do not leave any negative or neutral feedback.
• If you are not satisfied, we have an easy Return Policy to make our customers happy.
• We do not charge any Restocking Fees! Please Give us a chance to resolve the problem.
• Your Satisfaction Is Our Prime Concern.

Privacy Policy

• All of our customer information (Name, address, phone numbers, Email, etc.) are private and secure. We do not participate in or contribute to cooperative or shared databases that give other companies access to information