處理中...
Gemstone Sheriff Program
寶石警長計劃
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處理中...

The Gemstone Sheriff Program is a world first program that allows customers to request a review on any item listed on Gem Rock Auctions. We are proud of this program and it has given customers peace of mind when buying gemstones online. Gem Rock Auctions is a ‘man made gemstone free’ zone so everything listed on this site is 100% natural. The Gemstone Sheriff Program helps keep our high level of customer satisfaction by delivering exactly what we advertise.

It is operated by an independent panel of qualified Gemologists and advisers from within the Gemstone industry.

The panel will review and audit individual items at the request of customers and leave their findings on publicly visible reports on the item page.

The Sheriff has two main goals –

  1. To answer questions and guide potential buyers via the Audit system
  2. To support, mentor and guide our Verified Sellers.

Our Sheriff Program is offered across our entire network, giving you an extremely consistent experience and useful tool set on all our websites.

How To Use The Sheriff Program

Look out for “Audit Information” on the right hand side of all items. To request an audit simply click the button “Request Audit”

gemstone sheriff program

Once an audit has been requested the following message will be displayed until the audit is complete. “This auction has a Sheriff audit pending. Check back soon to see the completed audit.”

audit pending

Once the audit is complete the person who requested the audit will be notified via our internal messaging system. For everyone else the audit will be visible by clicking on the “View Report” button.

audit complete

The final report will specify two checks

  • Description Accurate - This is all of the details on the item including treatments.
  • Pictures Accurate - Pictures are accurate including enhancement

audit details

We aim to maintain a quick turnaround time, but it may take up to 48 hours for the audit to be written, therefore we recommend you request an audit early in an auctions` cycle and add the item to your Item Watch list to keep an eye on the audit status.

Now that you know how the Gemstone and Opal Sheriff program works go ahead and request a few. We are always here to help.

寶石警長計劃是世界上第一個計劃,允許客戶要求對寶石岩石拍賣上列出的任何物品進行審查。我們為這個計劃感到自豪,並且在網上購買寶石時讓顧客放心。寶石岩石拍賣是一個'人造寶石免費'地帶,因此本網站上列出的所有東西都是100%天然的。寶石警長計劃通過提供我們的廣告來幫助我們保持高水平的客戶滿意度。

它由寶石行業內由獨立的合格寶石學家和顧問組成。

該小組將根據客戶的要求審查和審核單個項目,並將其發現留在項目頁面上公開可見的報告中。

警長有兩個主要目標 -

  1. 通過審計系統回答問題並指導潛在買家
  2. 支持,指導和指導我們的認證賣家

我們的警長計劃在整個網絡中提供,為您提供在我們所有網站上非常一致的體驗和有用的工具。

如何使用警長計劃

注意所有項目右側的“審計信息”。要請求審核,只需點擊“請求審核”按鈕

寶石警長計劃

審核完成後,將會顯示以下信息,直至審核完成。 “這次拍賣有一個警長審計懸而未決。請回頭看看已完成的審核。“

審計未決

審核完成後,將通過我們的內部消息系統通知要求審核的人員。對於其他人來說,通過點擊“查看報告”按鈕可以看到審核結果。

審計完成

最終報告將指定兩項檢查

  • 描述準確 - 這是該項目的所有細節,包括治療。
  • 圖片準確 - 圖片是準確的,包括增強

審計細節

我們的目標是保持快速的周轉時間,但審計可能需要長達48小時才能完成,因此我們建議您在拍賣週期的早期申請審計,並將該項目添加到您的項目觀察列表中以保持眼睛關於審計狀況。

現在你知道寶石和蛋白石警長程序是如何工作的,並請求一些。我們一直在這裡提供幫助。

此文本是機器翻譯的。 顯示原圖?

本文是否有幫助?

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註釋

Jaykrishnadiamond

Amazing way to secure and buy your diamonds on online.

19th Aug
Nehaul

Is the audit free?

4th May
Admin2

@jdmsr77 - Requesting an audit does not have a negative impact on the seller. However we do monitor the quality of the listings from each seller - if they receive too many incorrect reviews we will take action with the seller to resolve any issues.

11th Mar
Jdmsr77

Does this have a negative impact on the shop owner or their shop's stats?

9th Mar
Lpenner

As I am new to purchasing gemstones I can really appreciate this service. It helps the learning curve immensley. And there is no cost which is also much appreciated.

Thank you,

LPenner

3rd Jun 2018
Gemhouse88

This is a wonderful service, through this service we will learn something new about gemstones, thank you gemrock

21st Sep 2017
Lynnpta

This is a wonderful service that you offer!  Thank you! I would like to find out if the stone has a few inclusions or a great deal of them. Worth placing in a quality setting?
Lynn de la Torre

16th Mar 2017
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