VERY IMPORTANT
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Package will be sent out within 2 - 3 working days after confirmation of full payment is received (EXCLUDING weekends and holidays).

PAYMENT
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We accept PayPal and Stripe only.

Payment must be submitted within 7 days after the first bid/purchase.

SHIPMENT
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You may combine items up to 7 days from the first bid/purchase, each extra item is free (Max combined weight is 450 g).

RETURN & REFUND POLICY
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Please contact us before returning any item. Refund will be given as money back MINUS both sides shipping charges. Item must be returned in its original condition (not damaged, unworn, unused, etc) within 30 days from your receipt date.

CONTACT US
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If you HAVE NOT received your package after 30 WORKING days, contact us first so that we might be able to help. Please remember that sellers DO NOT have control over the postal system.

If you are not satisfied with our products or services, kindly give us a chance to rectify any problems BEFORE you decide to leave neutral /negative feedback. Your kindness, patience and understanding mean a lot to us.

Contact us if you have any question or suggestion using the Gemrockauctions 'messaging service'. We will respond within 24 hours.

We appreciate your business and
THANK YOU :)