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How To Get My Commission Back
卖家取消销售
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How To Get My Commission Back
When a sale is cancelled, we will calculate and credit certain expenses to you.
How It Works
Head to your Selling Dashboard and click on the “Sales” button. Then, click on the “Paid & Shipped” option to view the order your customer wishes to cancel. The next step is to cancel the sale.
Why is this important?
Commission is only calculated on an item with Paid & Shipped status. Another status does not attract a commission payment (if someone wins an auction, but does not pay, then no commission is charged). The already paid commission amount will be seen as a deduction from your next bill.
Scenario 1: The sale and cancelation occur in the same billing cycle (calendar month). In this case, you will not see a commission charge or credit for this transaction.
Scenario 2: The sale and cancellation occur across separate months. In this case, you will pay the commission for the item. When you receive the commission invoice for the month that the item was cancelled, you will see a credit given to you. The already paid commission amount will be seen as a deduction from your next bill.
Special Credits
We will credit your commission invoice if you create a Premium or Showcase listing that is won (either by Auction or Make An Offer) but not paid for. This will occur when you change the status of the item to cancelled.
取消销售后，我们将计算并记入您的某些费用。
请注意：佣金仅在商品处于已付款和已发货状态时计算。另一种状态不收取佣金（如果有人“提出要约”或中标但不支付，则不收取佣金）
场景 1：销售和取消发生在同一个计费周期（日历月）内。
在这种情况下，您不会看到这笔交易的佣金或信用。
场景 2：销售和取消发生在不同的月份。
在这种情况下，卖家将支付该物品的佣金。
然后，当他们收到取消商品当月的佣金发票时，他们会看到给予他们的信用。
特别学分：
如果您创建的 Premium 或 Showcase 列表中标（通过投标或提出要约）但未付款，我们还将记入您的佣金发票。当您将项目的状态更改为取消时，就会发生这种情况。
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