Item Description :

• Gem type : Precious/Natural Heliodor Emerald

• Weight : 14.12 cts

• Color : Greenish-yellow

• Shape : Octagon

• Origin : Colombian

Welcome to Malmo Store with whole heart.

• About

  Let’s know our Ethics and Services for better understanding and communication.

  Our gemstone company established in 2007, Malmo is prominent selling natural high quality and mined gemstones. Our specialty is dealing with precious and semi-precious gemstones - Emerald, Ruby, Sapphire, Paraiba Tourmaline and Tourmaline etc. As a wholesaler we get the first priority to go through bulks of gemstones and choose the best quality gems from cutters and miners. Our gems are directly sourced from mines.

• Services

  Our responsibility and motive is fulfill customer’s expectations, demands and smooth deals. Before displaying our gems, We make sure to approve from specialists. Most important to provide best quality gemstones but with responsible price to our buyers. Most of our gemstones are certified but very few are not. In case, we receive an offer on a gemstone with no certificate. We can make on customer’s demand.

• Payment Policy

  - We accept PayPal for more secure payments.

  - Payments must be clear within 3 to 4 Days after item closed. Otherwise, we will cancel your order and Re-list Items.

  - If you are not able to Pay in given time for any reason Or emergency and need sometime, I suggest to UPDATE US.

• Shipping

  • Your items will be shipped via registered mail. Standard Shipping Or FedEx, Max 3 Items are allowed for Bulk/Collective Shipment.

  • Your order will be shipped within 2 to 3 working days after receiving payment ( Mostly 1 working Day ).

  • Shipments will be done to the address provided on Gemrock Auctions payment checkout or you can drop your accurate address in private chat. Otherwise we are not responsible for wrong or undeliverable addresses.

• Refund

  When you receive your item and you find any issue or not satisfied. Kindly reach us out ASAP within 3Days for exchange, replace or refund full payment. Send us back within 7Days. Vice versa, if you like and satisfied with our service and gemstones. We would love to hear you back and appreciate your feedback.

• Contact us

  Approach us for better communication and understanding. We are always available to help you out with any confusion, questions, demands, requirements or requests. We will be pleasured if you discuss openly and don’t hesitate. We will make sure you are comfortable, happy and satisfied with your purchase.

• Privacy Policy

  Our customer’s informations ( Name, address, phone number & email etc.) are private and secure. We do not participate in contributing to co-operative or shared database that give other companies access to information.