SHIPPING INFO
PAYMENT METHOD ON ALL OUR SITES IS THROUGH
* CREDIT OR DEBIT CARD ,PAYMENT TO MAIN COMPANY PAYABLE TO TRUEBLUEOPALS PTY LTD -OR OPALANDGEM@GMAIL.COM
* BPAY,
*OR DIRECT BANKING,
WE PREFER NOT TO ACCEPT PAYPAL DIRECTLY ON THE SITE SO LOOK FOR PAYMENT OPTIONS WHEN READY TO PAY
MESSAGE US IF ABSOLUTELY NEED TO PAY VIA PAYPAL , AS WE HAVE TO SEND YOU THE DETAILS , YOU HAVE TO LOG IN YR PAYPAL FIRST , THEN SEND MONEY , AND MAKE SURE YOU INCLUDE YOUR ITEM CODE SO WE CAN MARK IT PAID MANUALLY
we post to registered postal address on the gemrockaucion site pls make sure you have correct address , phone and email
postage days are monday wednesday and friday, we may mark the items shipped before these date but actual postage will be done on days mentioned
INSURANCE
*all items need to be insured,
*NO REFUND OR REPLACEMENTS FOR UNINSURED ITEMS-BUYERS RESPONSIBILITY
*specially to high risk areas,pls note no fedex to russia or spain only e parcel through australia post, we have the right to refuse to send items uninsured to HIGH RISK ZONES
ETA is only suggested time, depending on where u are it may arrive faster or late
MANY BUYERS COMPLAIN ABOUT POSTAGE PLS BE REMINDED POSTAGE IS MINIMAL PART TO DISPATCH SHIPPING INCLUDES HANDLING FEE. HOWEVER ITS 15 USD FLAT FOR 4 OR MORE ITEMS,
WE HAVE SEVERAL SITES , WE MAY COMBINE PARCELS IN SAME BAG TO AVOID YOU PAYING MORE THAN ONE FEDEX ETC
AVAILABLE SHIPPING
*FEDEX OR EPARCEL 30,00 USD
*( NO FEDEX AVAILABLE OR AUSTRALIAN CUSTOMERS,, IF YOU CLICK FEDEX WE WILL STILL SHIP AS *PLATINUM POST ON REQUEST 17.00USD
*REGISTERED SHIPPING 30.00 USD
*STANDARD SHIPPING-7.00 USD UNLESS INDICATED OTHER WISE( PLS NOTE *STANDARD SHIPPING TAKES 14-21 WORKING DAYS
* AND LONGER IF HOLIDAYS
*AND NO TRACKING NO FOR STANDARD SHIPPING
DISPUTES
MOST ITEMS WE SETTLE DISPUTES IN BUYERS FAVOUR, PLS CONTACT US DIRECTLY TO RESOLVE THE ISSUE, BEFORE YOU LEAVE NEGATIVES,, AS WE DO LEAVE NEGATIVE FOR BUYERS WHO DO NOT COMMUNICATE OR GIVE US A CHANCE TO RESOLVE THE ISSUE, AND WE BLOCK BUYERS FROM ALL OUR OTHER SITES TO SAVE THEM BUYING FROM SELLER THEY ARE NOT HAPPY WITH OR CANNOT WORK WITH
HAPPY SHOPPING, PLS FEEL FREE TO ASK FOR DISCOUNTS, WE SEND FREE GIFTS TO OUR REGULAR BUYERS FROM TIME TO TIME
REGARDS STAFF
Brazilgems ships items with the following shipping providers:
- Standard Shipping - Tracked
- FedEx
- DHL
- Express Shipping
- Registered Shipping
- Standard Shipping - Untracked
