Seller will pay for shipping worldwide and complimentary insurance by Priority Mail. If you require a tracking number for international shipments, it is advised to ship either by EMS or Fedex Global Express Guaranteed. We ask the buyer to please pay the difference between the USPS Priority International Shipping and EMS or Fedex should that be a requirement. We do not make a penny on shipping and will pass along our true costs to you if applicable. Returns will be given as cash back as long as the packaging has not been unsealed without prior agreement with seller. Seller will refund return shipping with receipt. Please notify us within a week of receiving our goods if you would like to return or exchange anything without explanation. After a week, we consider the sale to be final unless previously discussed in advance and agreed upon. International Customers please note that we have to put the purchase price of the gems, rough or beads on the custom's declaration in order to buy necessary insurance. Even if you forego the complimentary insurance, we cannot be responsible for any luxury taxes, duties and so forth from your specific country. Any buyer who declines shipment from us in order to avoid paying these taxes will be responsible for the safe return of the parcel back to us and we will not pay for shipping twice should we have to reship under these circumstances. Also, we will only accept Paypal, credit cards or bank wires from the buyer of record. We will not accept any credit cards, Paypal accounts, bank checks or wires from boyfriend or girlfriend's accounts, relatives and so forth unless discussed in advance and approved by Paypal or Management. Please no exceptions. Payment is expected within 72 hours of the win. If you need additional time, please contact us prior to bidding to discuss other arrangements. We will try and accommodate you as best as we can. Lastly, We offer installment plans up to 4 payments which can be structured to be paid off within a years time interest free. Paypal administers this service for us and we can basically structure it based on what is convenient for you. In this way, you can take the burden off yourself and pay for our goods after Christmas and beyond. Thank you for adhering to our guidelines. It is for your protection as well as ours.